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CUSTOMER SATISFACTION SURVEY

Thank you for choosing our services.

We value your opinion and kindly ask you to complete this short customer satisfaction form.
Your feedback helps us improve and serve you better.

Please rate ARGO NAVIS’ services (provide evaluation rating for any or all of the points below). Please select the degree of satisfaction for each of the following: (1: Poor - 5: Excellent)

1. Technical background / knowledge of our team
1
2
3
4
5
2. Engineering documentation supporting installation or retrofit
1
2
3
4
5
3. Clarity and completeness of technical reports and documentation
1
2
3
4
5
4. Adherence to agreed deadlines and schedules
1
2
3
4
5
5. Coordination with stakeholders (shipyard, class, maker)
1
2
3
4
5
6. Transparency regarding technical or schedule issues
1
2
3
4
5
7. Communication skills and collaboration with the team
1
2
3
4
5
8. Proactive communication and updates during the project
1
2
3
4
5
9. Response time and availability when support was needed
1
2
3
4
5
10. Will you likely use ARGO NAVIS’ services again?
YES
NO
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